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Have questions about Security State Bank’s Online Banking? We’re here with answers to the frequently asked questions. If your question is not answered here please let us know.
Online Banking is an Internet-based service that provides you a safe and convenient way to do your banking. With Online Banking, you can view your account balances, transfer funds, view cleared checks, send service requests to the bank and more.
With Online Banking you can:
Send online customer service requests to:
Online Banking is free of charge.
Upon completion of the Internet Banking sign-up form, the Bank will review your information submitted within one (1) business day. Upon approval, you will receive an email notice from the Bank welcoming you to the Internet Banking system.
You may also sign-up for Internet Banking on-site during normal business hours.
After approval, access to your accounts is available 24 hours a day, 7 days a week.
Just go to www.ssbfarwell.com and enter your Login ID and password in the sign in box on the left side of the page.
If you forget your Login ID or password, you should call Customer Service at (806) 481-3327.
A computer, a modem (28.8 or higher recommended), Internet access and a 128-bit encrypted browser – Netscape Navigator 6.2 or higher or Microsoft Internet Explorer 5.5 or higher.
If you’re using an older browser version that is no longer compatible with Online Banking you can go to the Netscape or Microsoft web sites and download a new browser version (www.netscape.com or www.microsoft.com). We do not recommend that you download beta versions. Once you have completed the download and installation of the recommended browser, you can return to the sign in screen and sign in to Online Banking.
Online Banking uses several different methods to protect your information:
Yes. Security State Bank is committed to making Online Banking safe and secure to provide you with peace of mind when you access your account information. To ensure the security of your account information, Online Banking also uses 128-bit SSL encryption.
To help protect your privacy while you are using the service, we will sign you out of the Online Banking service after 20 minutes of inactivity.
SSL stands for Secure Socket Layer. This technology allows users to establish sessions with Internet sites that are secure, meaning they have minimal risk of external violation. Once inside the Online Banking site, you are secure through our use of SSL technology.
Encryption is the scrambling of information for transmission back and forth between two points. A key is required to decode the information. When you request information about your accounts, the request is sent encrypted to Security State Bank. We then decode your request for information and send it back to you in an encrypted format. When you receive it, your information is decoded so that you can read it. Because your account information is being transmitted between you and Security State Bank, encryption protects your account information so it can’t be intercepted and read by a third party.
There are basically two types of encryption: High and Standard. The difference between these types of encryption is the strength of capability. A High (128-bit) encryption is exponentially more powerful than a Standard (40 or 56-bit) encryption. High or 128-bit encryption means there are a septillion possible keys that could fit into the lock that holds your account information, but only one that works for each time you bank online. Security State Bank uses the highest level of encryption (128-bit) to ensure your online transmissions are secure.